Dr Louise Parkes

Louise Parkes steers business development and client delivery at XRef Engage—a seasoned expert in leadership, culture and engagement surveys with organisations of all sizes and across all sectors. Specialise in tailored surveys for staff, clients and members, and facilitating workshops to help organisations develop strategic workforce priorities and action plans. Louise particularly enjoys working with XRef’s not-for-profit clients, and working at both ends of the life spectrum—in aged care and schools.

Louise coordinates and directs research and development activities for XRef Engage, and regularly presents at academic, industry and public forums. Louise is a leading expert in organisational metrics and culture surveys for workforce improvement. Her spheres of expertise include workplace changes and wellbeing during COVID-19, wellness at work and well workplaces, building a culture of feedback and continuous improvement, work practices and wellbeing in schools, staying ahead of workplace challenges in a fast-moving market, and assessing psychosocial safety hazards at work.