Our Network experts strongly recommend organisations undertake the Psychosocial Gaps and Strengths (GAS) Analysis.

Through the GAS Analysis, a network advisor works with you to identify current state, strengths and gaps—and form a next-phase action plan for measurable psychosocial safety improvement.

Whether you have a sophisticated and mature strategy in place and are keen to set stretch targets for best-practice, or seek support to develop a psychosocial safety action plan, we provide an initial set of expert-backed steps, insights and recommendations.

Through the use of existing data analytics, policy and practice audits and leader interviews, we provide a stakeholder debrief and a set of recommendations for action planning.

The outcome of the GAS Analysis is an action plan that we co-design with you—tailored to your organisation’s needs, scale and safety goals.

From there, you can choose to implement your action plan independently or engage the Network for support.

A comprehensive 2-day leadership forum to work leadership teams through all aspects of psychosocial safety and psychological safety including:

- Legislation essentials, definitions, requirements and implications for leaders

- A foundation of psychosocial and psychological safety knowledge necessary for improvement

- The science and evidence of psychosocial safety

- Understanding hazards, risks and controls in the organisation’s context

- Planning psychosocial safety improvement

- Targeting high-impact risk reduction areas

- Forming the action plan

- Outlining implementation priorities and next steps

We are finding that many of our members and the organisations we connect with have an understanding of their risks but welcome support to plan and design measurable, evidence-based controls (or next-phase controls) to reduce their risks.

The Network’s Implementing Psychosocial Safety Controls work groups are one -day forums to take stock of risks and forward plan appropriate controls. The leaders session is supported by a tailored advisory support package for the organisation’s psychosocial safety portfolio leads, and implementation support for key controls.

The NPSN’s risk assessment approach is best-practice—taking an integrated approach that identifies both psychosocial and psychological safety risks and patterns. The combination of assessment tools ensures data gathered is rich, clear and specific---and that the organisation hears from all voices—whether quiet, happy, concerned, struggling, supportive, growth-focused or disengaged.

The integrated approach also provides a foundation for ready, measurable de-escalation of risks areas identified. The approach is simple, accurate and provides meaningful real-time data and a framework for risk reduction and action. goes here

The Managing Aggressive and Difficult (MAD) Customer Behaviour course equips frontline and customer-facing staff to identify, prevent and de-escalate bad behaviour from customers, patients and community members.

The program is based on a decade-proven communication skilling and safe-behaviour program that is built on the neuroscience of communication.

The program ideology and framework draws on interpersonal neuroscience theory highlighting techniques that increase trust and safety, and decrease threat behaviours, in social and workplace interactions.

The program theory and practice focuses on interpersonal practical communication skills (face-to-face, online, email and on-phone) that foster trust and safety, in order to prevent and minimise escalation of threat behaviours.

Coming soon